Find the Fault: A$495 ex GST. We come to site within 48 hours, triage the problem, fix what we can on the day to relieve the immediate problem, and send a written report with photos within 48 hours of the visit.
Diagnosis often takes longer than it should when the person who knew the network has already left.
See what we check in each stage: comms cabinet audit checklist.
The A$495 is credited in full if more work is needed to fix the fault, we quote it, and you accept the quote. Minor parts, such as a couple of patch cords, are included.
Some faults are intermittent or sit outside cabling, such as Wi-Fi or electrical. We don't promise to find the cause on the first visit. You get a clear report either way, with the next steps.
Larger repairs are quoted and you approve them first.
Message us anytime, we reply during business hours.