Free Diagnostic Quiz

Same dropout, different day, still no answer why?

Answer a few quick questions about your dropout issue and get a bounded next-test plan. About 3 minutes, no network login required.

Your plan includes

  • A short recap of what you told us
  • A focused next-test checklist for your situation
  • One clear next step, whether or not you book anything

This is a starting point for diagnosis, not a confirmed fault. If the issue is affecting work now and you want someone on site, Find the Fault is a scoped, fixed-price visit. For general Wi-Fi coverage or capacity questions, see our Wi-Fi Audit & Survey service.

Get your next-test plan

Your answers suggest next tests, not a confirmed fault.

What needs attention?
Please choose an option to continue.
Where do you notice the issue?
Please choose an option to continue.
How often is this happening?
Please choose an option to continue.
When do you need it addressed?
Please choose an option to continue.
Where should we send your plan?
Optional — tick if you'd like to see payment plan pricing for this work
Please fill in all required fields with a valid work email.

Free, about 3 minutes. Your answers suggest next tests, not a confirmed fault.

Common questions

How is this different from just restarting the router?
It's aimed at recurring dropouts that keep coming back after a restart, helping narrow down whether it's Wi-Fi, cabling, or carrier-side.
Do I need network access or admin login to answer the questions?
No, it only asks about what you're experiencing, not anything requiring technical access.
What do I get at the end?
A bounded next-test plan, specific things to check next, not a generic troubleshooting article.
Can I book a technician straight away instead of doing the quiz first?
Yes, a fixed-price technician visit (A$495) is available directly if you'd rather skip to a site visit.
How long does the quiz take?
About 3 minutes.